Wednesday August 31 2016

Gateshead IT Firm Synergi Enables Work Flow at Water Supplier

Software expertise provided by a fast growing North East technology specialist is set to deliver significant improvements for regional water supplier Northumbrian Water.

Gateshead IT Firm Synergi Enables Work Flow at Water Supplier

Gateshead-based Synergi IT has been engaged to undertake the roll-out of Nintex workflow automation software to Northumbrian Water’s 2,900 employee as part of a wider ongoing strategic investment programme in new Microsoft Cloud, Office 365 and SharePoint services.

The move is the latest success for Synergi after investing in Nintex software and will secure long term benefits for the Pity Me-based water company, providing significant improvements in the automation of documentation and creation processes.

Although its early days, the software will provide Northumbrian Water with greater control and governance over its processes, reducing the volume of manual documentation work undertaken and improving data capture processes as systems become digitalised.

This will deliver significant efficiency savings over the next three years as well as adding an extra layer of protection to information that has previously been stored on manual systems.

Nintex technology enables users to automate processes in minutes using intuitive PC-based drag-and-drop workflow tools to reduce the time involved in building, using and improving processes.

Synergi, which has seen staff and turnover increase throughout 2016 on the back of strong demand, recently beat off strong European competition to win an international Nintex Partner Award at the Microsoft Worldwide Partner Conference.

This success recognised its use of technologies to help customers transform business processes and boost performance levels.

Alan Sherwen part of Northumbrian Water’s information system (IS) team, said its investment in technology will provide business improvements; and partners with Synergi to also provide licensing, strategy, software planning and app development support.   

He said: “Synergi are supplying a beneficial, cost effective solution using the latest technology to transform our processes, meeting our current and future business needs.

“Our investment will not only provide long term efficiency savings but ensure staff have the latest IT tools and resources to hand to work quicker and smarter as the business develops.” 

Justin Short, director of Synergi, which also has offices in Edinburgh and Glasgow, said public and private sector organisations are recognising the advantages to be gained from new business process management technologies.

The market is worth over $2.7bn and predicted to grow further as more organisations digitalise their processes, according to industry analysts Gartner*.

He added: “Nintex software is part of a growing sector and we are in the vanguard of utilising this and other Microsoft technologies to deliver high quality, seamless solutions to regional and national customers like Northumbrian Water.   

“We are seeing strong demand as more organisations look to migrate to these new technologies, which quickly deliver demonstrable benefits and ROI.”


"We are seeing strong demand as more organisations look to migrate to these new technologies, which quickly deliver demonstrable benefits and ROI."
Justin Short, Director of Synergi

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